This Privacy Policy describes how Nualey collects, uses, and protects your personal information when you visit our website, place an order, contact us, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
When you visit our website or place an order, we may collect certain information from you, including:
We collect this information to process orders, provide customer support, improve our website, and communicate with you about your purchase.
We may use the information we collect for the following purposes:
Payment information is processed securely through third-party payment providers. Nualey does not store your full credit card number or full payment details on our website.
Payment providers may collect and process your payment information according to their own privacy and security policies.
To fulfill your order, we may share necessary information with fulfillment partners, warehouses, shipping carriers, and delivery services.
This may include your name, shipping address, email address, phone number, order number, and product details.
If you contact us for support, we may collect information such as your name, email address, order number, photos of your product or package, and any details you provide about your request.
This information is used to help resolve your issue, including returns, refunds, replacements, missing items, or delivery questions.
If you sign up for emails, SMS messages, discounts, or promotional updates, we may use your contact information to send marketing communications.
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email. You can opt out of SMS messages by following the instructions in the message, such as replying STOP where available.
Our website may use cookies, pixels, and similar tracking technologies to improve your browsing experience, remember preferences, analyze website traffic, and help with advertising.
Cookies may collect information such as your device type, browser type, pages viewed, products viewed, time spent on the website, and referring websites.
You may be able to disable cookies through your browser settings, but some website features may not work properly without them.
We may use third-party tools such as advertising platforms, analytics providers, or email and SMS services to understand website performance and show relevant offers.
These third parties may collect information about your activity on our website and other websites, in accordance with their own privacy policies.
We do not sell your personal information. However, we may share necessary information with trusted third parties who help us operate our business.
These may include:
We may also share information if required by law, legal process, or to protect our rights, customers, website, or business.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We keep personal information only as long as necessary for business, legal, tax, fraud prevention, customer service, and order fulfillment purposes.
Order records may be kept for a reasonable period so we can provide support, process returns or refunds, comply with legal obligations, and maintain accurate business records.
Depending on your location, you may have rights related to your personal information, including the right to:
To make a privacy request, contact us at support@nualey.com.
Our website and products are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it where required.
If you access our website from outside our operating region, your information may be processed or stored in countries where our service providers operate.
By using our website, you understand that your information may be transferred, processed, or stored outside of your country of residence.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: support@nualey.com